Decibel Insight Announces Updates to App

On August 8 Decibel Insight — which integrates with powerful web analytics tools like Google Analytics and Adobe Analytics, providing behavioral insights that explain the reasons behind the metrics — has announced several updates to their app. 

The updates include Aggregate Heatmaps, uploading videos when submitting support tickets, OpenText Optimost integration, and more which the changelog describes as covering:


  • improving the performance of JavaScript Errors and other reports;
  • adding the ability to trigger variations to the Generic A/B Testing integration; and
  • adding links to relevant Knowledgebase articles which can be found in the top right corner of each screen to provide with further information about each feature.

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